Common Questions & Answers

• Can I customize or substitute any of my items?

  At this time, we are unable to accommodate customizations or substitutions, except for situations of allergy. If you have an allergy to a specific item, please contact us at customer.care@capitalcityfruit.com and we will work to accommodate you with a substitution for that item.

• I forgot to add an item to my cart before I checked out. Can you add an item for me?

  While we are pleased you would like to order additional items, Capital City Fruit cannot add to an existing order once the order has been placed and has started tracking through our fulfillment processes. We are sorry for any inconvenience this may cause. We appreciate your understanding. And, we...

• Is your packaging recyclable?

  Customers in the Des Moines Metro Area may leave packaging from their previous order in the same location they will receive their new order. Our driver will take your packaging back to our facility and we will recycle what we cannot reuse. Customers outside of our Des Moines Metro delivery area ...

• What should I do if I have a problem with my order after I receive it?

  Capital City Fruit has a 100% customer satisfaction guarantee. If you are unhappy with any product you receive, please contact us at customer.care@capitalcityfruit.com and you will receive a full refund for the item. We also request you send a photo of the item in question, if possible, as it hel...