Welcome to Our Help Site

• How can I be sure my produce won’t be bruised or rotten when it arrives?
• How does Farm Produce Direct work?
• Is there a minimum order amount?
• Why is Farm Produce Direct the best way to receive your fresh fruits and vegetables?

• Can I customize or substitute any of my items?
• I forgot to add an item to my cart before I checked out. Can you add an item for me?
• Is your packaging recyclable?
• What should I do if I have a problem with my order after I receive it?

• Do you charge for shipping?
• Do you offer curbside pickup?
• "Shipped" Order Notification
• Where do you deliver?

• How do I sign up for the rewards program?
• What are the advantages of becoming a rewards member?
• I already have an account. Do I need to create a new one to earn rewards?
• Where can I find all of my rewards account info?
• Will I receive points for purchases I made prior to creating my rewards account?
• What if I have an old email address or multiple email addresses and want to combine my accounts and earnings?
• Does it cost anything to begin earning points?

See all articles in Loyalty & Referral Program →