Double-check that you were signed into your rewards account and didn’t accidentally check out as a guest. You must be logged in when making purchases to earn points. If you have done this in error, please contact us at email@example.com and we will help apply your points to your account. You also won’t receive points if your purchase is canceled for any reason. Please note that any points you earn on a purchase you later are refunded for will be deducted from your point balance.
Why didn’t I earn points on my purchase?
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