Our produce is packed in individual boxes with proper insulation to keep your food fresh and safe while it travels to you. We take great care when packing your food and we follow strict food safety guidelines when handling produce. All produce items undergo a 21-step quality check before shipping, and every lot is selected by USDA Trained fresh produce quality control experts in our facility. Should you receive produce that does not meet your expectations, please notify us at customer.care@capitalcityfruit.com as customer satisfaction is our number one priority. For more information on our food safety procedures, click HERE.